Physician Team Strategies

Physician Team Strategies, is a national healthcare leadership development company providing consulting to multi-disciplinary teams in healthcare organizations who want to build powerful, sustainable teams that make giant leaps in their performance.
May
20

Physician Teams in Conflict! What Comes First: Actions or Feelings?

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When you as a physician team member have a conflict with someone, it can be very difficult to put your emotions aside.  Many people lead with their emotions, often to their own detriment.  Psychologists have discovered that more people behave themselves into new ways of thinking than think themselves into new ways of behaving. Sometimes we believe that we must have the feeling first, before we act.  But in fact, changing your actions will lead to a change in feelings.

Act Respectfully

For example, if you are in a heated discussion with a physician team member, you may not feel like acting respectfully toward the other person.  Act respectfully anyway, and see if you don’t feel your blood pressure falling.  You may not feel like listening to their ideas with an open mind.  Listen anyway, and see if you don’t find some common ground with them.

If you want different results, take different actions!

As the saying goes, “If you do what you’ve always done, you will get what you’ve always gotten.”  Act first, and the feelings will follow.