Physician Team Strategies

Physician Team Strategies, is a national healthcare leadership development company providing consulting to multi-disciplinary teams in healthcare organizations who want to build powerful, sustainable teams that make giant leaps in their performance.

The Importance of Non-Verbal Messages

It is important to be completely aware of the messages that you are sending through your body language, choice of words, and even your tone of voice. We speak volumes with our facial expressions, even by the way we look or don’t look at the other person.

Keep in mind that your words account for only 7% of the message you are sending. That means that 93% of your communication is through your body language and the tone of your voice.

55% of the message you communicate is through your non-verbal cues – your body language. Your facial expressions and your posture actually say more to the other person than the words you speak.

38% of what you are communicating is expressed through your voice. When speaking, your tone of voice emphasizes and validates what you are really feeling.

Next time you have something important to say, consider not just your words, but also the message you are conveying through your non-verbal communication; it speaks the loudest of all.

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How to Ask Great Questions

Asking questions can be one of the best ways to enhance a conversation, but the wrong questions can actually hinder conversation.  Not all questions are created equal!  Open-ended questions are friendlier and more effective than closed-ended questions.  They usually start with “What” or “How”.

Here are some examples of how to change closed-ended questions into open-ended questions:

Instead of “Did you like it?” you could ask, “What did you like about it?” or “How did you like it?”
Instead of “Are you upset?” you could ask “What’s bothering you?” or “How are you feeling?”
Instead of “Would you like to do something else?”  or you could ask “What would you like to do?”
Instead of “Any questions?” you could ask “What questions do you have?”

Using open-ended questions requires effort.  However, the effort is well worth it, especially in a tense situation.  The next time you are in a tense conversation, make your questions open-ended, and watch the dynamic change.  You will have a much better conversation, and the other person will appreciate your communication skills!

Learn This Skill to Improve all of Your Relationships

If you want to improve your relationship with your children, your spouse, your coworkers, or anyone else, learn to acknowledge their feelings before you seek to fix their problem.  Sometimes we hear someone’s problem and immediately start in with, “You should . . .” or “What I would do is . . .”

In our eagerness to help, we jump right over the most important thing; acknowledging how they feel.  At best, people are only partially ready to hear your ideas at this point.  Worst-case scenario, they feel like you’ve shut them down.  To open their ears to your suggestions, take just a moment and ask yourself, “How is this person feeling right now?”  Then articulate it.  “You sound frustrated,” or “you seem sad about that,” are simple yet powerful observations.

The reason it works on everyone, from children to CEOs, is that our human nature yearns to feel understood.  Try it, and watch your communications flourish.

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Are You Making an Impact as a Physician Leader!

According to, the origin of the word “impact” comes from the Latin word impingere, which means “to push against.” The online dictionary has three definitions of impact that relate directly to the concept of leadership impact:

1) “influence; effect,”

2) “the force exerted by a new idea, concept, technology, or ideology,” and

3) “the power of making a strong, immediate impression.”

Whether you see yourself as a leader or not, you are having an impact on the world. Your every breath, every movement, every word, every interaction, and every thought have an impact on something or someone else.

As leaders of our community, our homes, our businesses, and our teams at work, it is our mindset which makes the biggest impact.  It starts with our mindset, because our mindset affects our behavior which affects our results.  Positive results usually mean you have a positive mindset and positive behaviors.  Negative results usually are a result of your negative mindset and behaviors.  Often when things go awry, we want to place the blame on others.  But really it starts with us. What kinds of results are you getting as a leader in your life?

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Physicians: Empower Your Team Members to be their Best!

Are you ready to have a more positive impact on those you lead? Would you like to be the one who empowers others to be their best?  When physician leaders are effectively empowering their team, their lives are easier and their team is happier. When teams are empowered physician leaders don’t spend nearly as much time checking up on team members, putting out fires, or lighting fires under people who are not motivated. When people feel empowered, they will be at their best and get their best results. When your team is running smoothly and each person feels empowered to do their own tasks, it frees you up to do what you’re supposed to be doing – which is to be the best physician leader you can be.

What Kind of Physician Leader are you?

In order to be the best leader you can be, you need to embrace the leader that you already are. Many people try to fit into what they perceive to be the “ideal” leadership styles instead of using their own talents to their advantage. Doing so can be a great disservice to your team members as well as yourself; by operating outside of your natural abilities, you’re only causing stress and confusion for everyone involved.

No matter your personal skills or character traits, you can mold yourself into a leader whom others will respect and graciously follow. So now let’s take a look at four dominant leadership styles and their characteristics.

The Arranging Style consists of leaders who prefer to take charge of the situation at hand while focusing on each team member’s performance.

The Assisting Style of leaders are also people-oriented but usually have a more easygoing attitude and a quieter approach to leadership than Arrangers.

The Analyzing Style of leaders thrive when working within clear, defined rules. They’re sticklers for detail and quality, refusing to let sub-par work go out on their watch.

The Achieving Style leaders are highly focused on the results of their actions. They want to get things done now.

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Welcome to The Physician Team Strategies Blog. I just came back from the American College of Physician Executives Conference in Tucson AZ. I want to share with you some of the significant issues that were on the minds of physician executives.

The two courses that I attended were: 1) Coaching and Mentoring
2) Managing Physician Performance
Significant physician leadership issues included managing physician performance, incentive plans, and disruptive behavior.

Over the next few weeks I will be sharing what I learned and providing strategies that physician team leaders can implement to develop highly effective teams.

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